Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2024

1. Information We Collect

Golden Maple Play collects information to provide you with the best possible gaming experience while maintaining your privacy and security. We collect the following types of information:

Personal Information

  • Contact information (email address, name) when you contact us
  • Technical information (IP address, browser type, device information)
  • Usage data (games played, time spent, preferences)
  • Cookie and tracking data for website functionality

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our gaming services
  • To respond to your inquiries and provide customer support
  • To ensure website security and prevent fraud
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations and Canadian regulations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our website
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Regular security audits and updates
  • Limited access to personal information by authorized personnel only

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These include:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookie settings through your browser preferences, though this may affect website functionality.

6. Your Rights

As a Canadian resident, you have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to withdraw consent where applicable
  • Right to file a complaint with privacy authorities

7. Age Requirements

Golden Maple Play is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete it promptly.

8. Canadian Privacy Laws

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. Our privacy practices are designed to meet Canadian standards for data protection.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@goldenmapleplay.com

Support Hours: Monday - Friday, 9 AM - 5 PM EST

Response Time: We typically respond within 24 hours

🍁 Must be 18+ to play • Play Responsibly • For Entertainment Only 🍁

Your privacy and security are our top priorities at Golden Maple Play.